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ryanharbert17 avatar image
ryanharbert17 asked

Trends is not matching Event History or Reports

I'm trying to understand why I'm getting conflicting data between trends, reports, and event history. The New Players and MAU seems much lower by almost a fourth when looking at Trends versus the number in event history and reports. Any reason why this may be would be or how it can be fix would be great.

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brendan avatar image
brendan answered

What is your title ID, so that we can have a look at the specifics?

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ryanharbert17 avatar image ryanharbert17 commented ·

My title id is AAC4

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brendan avatar image brendan ryanharbert17 commented ·

Thanks. Can you let me know what you're comparing, specifically? From my review of the reporting, everything looks fine. For example, comparing the "player_added_title" event to the new player tracking lines up, and the rolling 30 day report appears to match it as well.

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