The Matchmake function can receive a character id. It returns a ticket.
In my server I call RedeemMatchmakerTicket, and that is working very well.
However, the result does not seem to include the character id anywhere.
How do I know which character joined them match?
Correct - if you look at the results from RedeemMatchmakerTicket, you'll see that Character ID is not part of the results. At the moment, that means you would need to have the client provide that information to the server. Normally, I would say that if you want to see this added (for security of what the server allows), you should post it to our feature requests forum, so that others can see it and like it (to help with prioritization). However, since we are just about to release our new matchmaker, I'd recommend having a look at it first, as we'll be working with developers to start using that as their main matchmaker as soon as we can:
https://api.playfab.com/docs/tutorials/landing-tournaments/matchmaking
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