Suddently my server stopped giving me players from my segments. They run fine and take time to load but no results are given.
I've tried creating a new segment and the same behaviour repeats
I've also tried to run the call from the TRY IT button and the result is this one:
{
"code": 200,
"status": "OK",
"data": {
"ProfilesInSegment": 0,
"PlayerProfiles": []
},
"CallBackTimeMS": 5087
}
Player search and segmentation functions are under maintenance, please see the PlayFab status at https://status.playfab.com/.
We recommend you to subscribe this website via clicking “Subscribe to updates” button, so that you can receive the latest updates once the maintenance on player search and segmentation functions are accomplished.
The status says it's fixed, but my calls still return 0 players, I get some players but from a segment which contains 8000 players and it shows 133 only. I tried creating new segments and the response it's still 0, and also changing the parameters of the query returned 0 players.
We have tested in our own Game Manager, and the segment function works fine. For your case, please provide us with your title ID so that @Brendan can help with your issue.
That particular title is in our quarantine vertical, due to regular dataupdaterateexceeded and apiclientrequestratelimitexceeded issues. While the main vertical has been updated for the issue we recently experienced with the player profiles, the quarantine vertical is scheduled to be updated later today.
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