It shows the loading indicator, then the loading indicator disappears (as if it's done), but the device appears still as linked. We tried 5 times, refreshing page trying again. The bug persists.
It shows the loading indicator, then the loading indicator disappears (as if it's done), but the device appears still as linked. We tried 5 times, refreshing page trying again. The bug persists.
Can you let me know the title and player id you're hitting this on? I'd like to take a look.
Can I send that to you via PM somehow? I've got some more info too: It seems like this only happens if the player has 2 devices of the same type linked: Our player had two iOS devices linked. Game Manager only shows 1 ever (which is not optimal). But you can't unlink any of the two.
I suspected it might be related to having multiple of the same type of device linked. Being able to see only one is a known bug, but not being able to unlink either is not something I've seen before. I'll investigate and potentially file a bug on the dev team.
What happens if you use the APIs (UnlinkIOSDeviceID and GetAccountInfo)? I would expect those to provide more reliable results.
2 People are following this question.