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mm47 avatar image
mm47 asked

How can a player delete his account?

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brendan avatar image
brendan answered

Deletion is restricted to Server and Admin API calls. So, depending on what you mean you could either set up a Cloud Script that does any checks you need to ensure validity of the request, and then deletes the player account, or you could have an admin tool that your team uses to request deletion of players.

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mm47 avatar image mm47 commented ·

To fullfil the new GDPR/RODO policies in Europe I need a way for a user to delete his account. It would be nice if there was a simple way to do this on PlayFab's website. Any plans for this?

If not a cloud script should do the job, thank you.

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Andy avatar image Andy ♦♦ mm47 commented ·

We don't currently have plans to provide a web portal or anything player-facing to support GDPR. We want you to be the owners of your relationships with players. You're welcome to propose it as an idea, but it might be a tough sell here.

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brendan avatar image brendan mm47 commented ·

It's worth noting as well that the GDPR deletion is a one-way street. We designed the process to be one where the player must make a request to you, as the owner of the title, specifically because if there's an "easy button" way to do this, you're inevitably going to have to deal with requests to un-delete player accounts - which is completely impossible.

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