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wariza avatar image
wariza asked

How to fix this error: This request is not allowed due to API usage limits for the title.

Hi, we are getting this error when try to login a client with PlayFabClientAPI.LoginWithCustomID

The limits of our app are fine in the dashboard.

Our app title id is: 9F93

Do you know if this is because of some billing error?

Thanks.

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1 Answer

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brendan avatar image
brendan answered

No, it's because we limit all API calls, to prevent issues. Most Client API calls are limited to a few dozen per minute (max), but login calls are more restricted, since a player, realistically, shouldn't be signing into their account more than a few times a minute. Right now, this monitoring is per IP Address as well, so if your test team all sit behind a router that makes them appear to be one IP Address, that could be an issue. We'll be moving to session-based tracking of the rate limit later this year, as part of providing an updated login model.

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