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Steve [not provided] avatar image
Steve [not provided] asked

UnlockContainerItem - 500 Internal Server Error

I understand that error code 500 is a generic code, but how do I go about figuring out what the problem is?

Thanks

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brendan avatar image
brendan answered

If you can post the Request ID in the error you get back, we can provide context on what the specifics were for the issue.

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Steve [not provided] avatar image Steve [not provided] commented ·

Do I get the Request ID from ErrorDetails? If so, my ErrorDetails is returning null.

I am able to see from error.Error that it's throwing 'ServiceUnavailable" at me.

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brendan avatar image brendan Steve [not provided] commented ·

Can you send the specifics of the data coming back in your error? A 500 error and a ServiceUnavailable should be completely distinct errors. And a 500 should always have a Request ID.

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Steve [not provided] avatar image Steve [not provided] commented ·

I'm calling UnlockContainerItemRequest and using

Debug.Log("Errormessage:"+error.ErrorMessage.ToString());
Debug.Log("Error:"+error.Error.ToString());

The above in the error catch part of the call.

It's on title EFD. What else can I send to help?

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brendan avatar image brendan Steve [not provided] commented ·

The actual body of the request and response would be the thing we'd need to see.

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Steve [not provided] avatar image Steve [not provided] commented ·

I've narrowed it down to something being wrong with a particular drop table though I can't determine why the drop table is causing a problem.

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