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apapineni avatar image
apapineni asked

SendAccountRecoveryEmail not working with EmailTemplateId?

I'm able to send to send an account recovery email if I don't use an email template id and it works fine. But the moment I include it, I get a "user account not found" error despite using the same exact email and title id.

The email template id definitely exists, so I have no idea what's going on here.

I get this error whether I make the call with a normal HTTP request, through the Unity SDK, or online when I click "Try It". Is there something other than making the template id i need to do to get this to work?

Account Management
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pfnathan avatar image
pfnathan answered

Email template ID uses contact emails. Can you check to make sure the player has a contact email please? This is different from a login email.

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