In preparation for release, to reset all account data, we have deleted player accounts because in the past we discovered that a new PlayFab account will be generated when the game client tries to log in with Steam credentials. This was ideal for testing, or rather, the best workaround for not being able to reset all player data easily.
Now yesterday we did this with a large number of accounts, in preparation for release today. For *some* accounts, we have noticed that they are now getting the error "Account is unavailable, because it is being deleted" when trying to log in. After searching for this error, we found out that the processing can be severely delayed (users reporting up to days), in our case it has taken 5 hours. We were not prepared for this. Would it be possible to have this looked into for our title and speeden up this process?
Currently, the players affected by this would be exactly our loyal players who we want to keep happy. Our title ID is ED9D.