Error message when trying to install Google Add-on

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Hi,

I'm trying to install the Google Add-on for our game and I get this Error when clicking Install Google after entering in all of our information:

"An error occurred while loading data from the server. PlayFab engineers have been notified of the issue and will investigate."

Thanks for your time!

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Answer by pfnathan · Apr 04, 2018 at 09:26 PM

We will investigate the issue, can you let us know your titleid which is having an issue with please .

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mattchildress · Apr 04, 2018 at 09:52 PM 0

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Yes, it is 70D0.

Thanks

pfnathan ♦♦ · Apr 04, 2018 at 10:55 PM 1

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Have you filled in a "Service Account Key" on google add-on? If so, can you try again without the one? And let us know what the result is.

mattchildress pfnathan ♦♦ · Apr 05, 2018 at 05:54 PM 0

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I left the Service Account Key field empty and tried installing again. It installed correctly and now shows as "Active" in the Add-ons section. Thanks!

pfnathan ♦♦ mattchildress · Apr 05, 2018 at 06:32 PM 0

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Thanks for the confirmation.

Akash pfnathan ♦♦ · Aug 17, 2021 at 07:11 PM 0

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This helped, thanks. Although I wonder why it was causing the problem, I pasted the contents of the json for the oauth web client.

Error message when trying to install Google Add-on

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