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tombatsford asked

"Could not deserialize response from server: RECV_ERROR"

Hi,

we are currently running a public beta test on our title (6FA3) and have noticed that a few players after they sign into the game are getting a RECV_ERROR. We have investigated what could be causing it but can't find the issue. We do however know that it is happening 100% whenever a player with the issue starts the game (not every player has the issue). It is happening when we call the "GetCharacterReadOnlyData" client API call and it is happening in the same place for every user with the issue, just after creating their account and doing initial account set up. Is there any more information i can provide? Any help would be greatly appreciated.

Thank

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brendan answered

What SDK are you using, specifically? That error message isn't actually from our service or SDK - we'd need the rest of the error response to know for sure what the issue is, but in general it means that the client has a connection issue. It's odd that you would see this with one API call and not the others, since the way the calls are made to our service and the format of the response (JSON data) is always the same.

To determine what's going on, we'd really need to have the specifics of the call being made and the body of the response the client gets back. Do you have any debugging output built into your client that would be capturing that?

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