We are running a test with a group of users in Philippines now and we are noticing that for new users when we use PlayFabClientAPI.LoginWithCustomID, the time it takes to create accounts for these users takes a long time. The ranges we see are from 90seconds to even as long as 10 minutes.
is there anyway to speed this up?
Can you let us know what TitleID is causing the issue, please ?
We track API response times, most likely it's the connection issues but would like to look in further.
Our engineering team had just checked the issue, and it indicates that it’s not us, the max processing time is 100ms, which is from when our servers receive the request to when it sends the response Average is 76.82ms
Please note that in your case, it does not mean our API call is taking up to 10 minutes to handle the request. It just that we don't start processing a request till the entire request is received.
2 People are following this question.
