We have a client who is trying to access our game from Germany. He recently moved there from UK. The game worked without issues from there but since he moved he has been unable to reach Playfab with a steam auth ticket. Other games work for him but it appears to be localized to our game. We have narrowed it down to a glitch occuring between authenticating with steam to authenticating with Playfab. Is there any ways to check if his connection is reaching Playfab or if there is some sort of network blockage effecting his connection to Playfab?