One of our players gets this error when trying to log on and connect to PlayFab. They have tried several days in a row, without success.
[Warn] 0 8.249: PlayFabError(ServiceUnavailable, 403 Forbidden, 400 BadRequest)
This person is from Nova Scotia, Canada.
Any ideas what is going wrong or how we can proceed further?
The logon code works for thousands of other players.