We want to switch from "free" plan to plan to "pay as you go". It says that "pay as you go" plan will be effective May 1, 2024. We want to start advertising our game, what happens if we go over the free limit, as expected, before May 1st? Is there a way for it to be effective before May 1st?
what happens if we go over the free limit.
As you can see, in development mode limits: https://learn.microsoft.com/en-us/gaming/playfab/features/pricing/development-mode#title-limits , Unique Users, Profile Storage, Content and Configuration Storage will not be reset, other limits will be reset monthly. If you exceed the limit which resets monthly, you will not be able to use the associated PlayFab service until the limit resets the next month. --
Is there a way for it to be effective before May 1.
Usually, the new plan goes into effect on the 1st of the following month. If you would like to activate early, you can use the Contact us (https://playfab.com/contact/) page to submit your request and consult with our sales team.
Thank you for answering. I did, I contacted the sales team few days ago but I didn’t receive any answer yet. We really need to switch to pay as you go now. Can you please contact someone from your sales team.
Sorry for the late reply, could you please try resubmitting your request on the Contact us (https://playfab.com/contact/) page?
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