question

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playus11 asked

Bugs in server apis processing wrong player id

Sometimes, playfab server api requests process with a wrong player id.

It randomly happens about once out of 100 times for our titles.

These below are the sample cases.

2023-12-22. 23:35 PM

request: [UpdateUserInternalData] Player ID: 16847B50297CC986 (Title ID: 86AF3)

error message: master_player_account 1622557349983865222 not found in namespace 552219CF98103ED9

2023-12-22. 23:35 PM

request: [UpdateUserInternalData] Player ID: CF6007CD1DAE4A03 (Title ID: 76D3B)

error message: master_player_account 14942952141162957315 not found in namespace 698D23E2962DD329

2023-12-23. 23:35 PM

request: [UpdatePlayerStatistics] Player ID: A1D452F2D7FB9FEC (Title ID: 76D3B)

error message: User not found

2023-12-23. 23:35 PM

request: [UpdatePlayerStatistics] Player ID: 18370F7C437CF8D7 (Title ID: 86AF3)

error message: User not found

2023-12-24. 23:35 PM

request: [GetUserInternalData] Player ID: 80A68A82283FEABD (Title ID: 86AF3)

error message: master_player_account 9270249174614403773 not found in namespace 552219CF98103ED9

Please fix this bug.

apis
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Infer Wang avatar image
Infer Wang answered

request: [UpdateUserInternalData] Player ID: 16847B50297CC986 (Title ID: 86AF3) error message: master_player_account 1622557349983865222 not found in namespace 552219CF98103ED9

->PlayFabId :16847B50297CC986(hexadecimal) and master_player_account 1622557349983865222(decimal) are same, they are just different base systems. Namespace means the title’s PublisherId, and your titles have different publisher ids. So, this error means this player from title “86AF3” doesn’t exist in title”76D38”. You may use the title 76D38 in your request body to call the API.

Other examples are similar. You may check your request body, make sure you input the correct title id.

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