question

Agustin Alvarez avatar image
Agustin Alvarez asked

I get a 504 Gateway Time-out error, when trying to log in to Playfab

For a week already I've been getting that error after a long time loading after entering my credentials.

Why is that happening and why for so long?

Can anyone help with this? I send a contact us form reporting the problem but I did not receive any answer.

support
6 comments
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Xiao Zha avatar image Xiao Zha commented ·

Sorry for the inconvenience, since we can log in to PlayFab normally in our tests, have you tried changing the network environment to see if the problem still exists?

0 Likes 0 ·
Agustin Alvarez avatar image Agustin Alvarez Xiao Zha commented ·

Hello! Thank you very much for your response.

I've tried to connect from my home network, a cafe store network (all that from Canada), and now I am trying from the wifi of the hotel I am in Trinidad and Tobago and still, same results.

504 Gateway Time-out.

0 Likes 0 ·
Xiao Zha avatar image Xiao Zha Agustin Alvarez commented ·

May I know if you are having trouble accessing the PlayFab website and if you could try creating a new account? Also, you could try changing the device.

0 Likes 0 ·
Show more comments

0 Answers

·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.