question

Anders Heie avatar image
Anders Heie asked

The APIs throttling our calls despite being on the no-limit plan.

This is the call and the error we see when attempting to login. We are on the Standard plan + Pay as you go, which has no API Throttling.

Note that we're not making an excessive amount of calls, at all, or even close to any limits.

 {
   url: 'https://<title id>.playfabapi.com/Client/LoginWithCustomId',
   body: {
     TitleId: '<title id>',
     CreateAccount: false,
     CustomId: '<custom id>',
     InfoRequestParameters: {
       GetPlayerProfile: true,
       GetTitleData: false,
       GetCharacterInventories: false,
       GetCharacterList: false,
       GetPlayerStatistics: false,
       GetUserAccountInfo: true,
       GetUserData: false,
       GetUserInventory: false,
       GetUserReadOnlyData: false,
       GetUserVirtualCurrency: false,
       ProfileConstraints: [Object]
     }
   },
   headers: { 'Content-Type': 'application/json' },
   method: 'POST',
   responseBody: '{"code":429,"status":"TooManyRequests","retryAfterSeconds":9,"error":"APIClientRequestRateLimitExceeded","errorCode":1199,"errorMessage":"The client has exceeded the maximum API request rate and is being throttled"}'
 }
apis
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1 Answer

·
Anders Heie avatar image
Anders Heie answered

For all the followers here, we got this resolved by getting whitelisted.

Last night, Playfab started throttling SOME accounts, unfortunately without letting us know. Most likely since we have the audacity to call from a server when we login, and a fixed IP address.

It's quite unfortunate that there is no warning sent out, since we were unable to get new users created for 24 hours or so.

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Infer Wang avatar image Infer Wang commented ·

Sorry for the inconvenience.

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