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davison avatar image
davison asked

Stopped receiving Daily Title Report emailss

As of August 21, we are no longer receiving the Daily Title Report emails. No settings changes were made. I understand the reports may be available through the API and for download, but the emailed reports are a nice feature and our management relies on them. ,As of August 21, we are no longer receiving the Daily Title Report emails. No settings changes were made. I understand the reports may be available through the API and for download, but the emailed reports are a nice feature and our management relies on them.

apisAccount Managementanalytics
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Neils Shi avatar image
Neils Shi answered

The issue should be resolved, and you can check if the problem persists.

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Kevin avatar image Kevin commented ·

@Neils Shi This was not fixed correctly; PlayFab is now sending daily title report emails to staff that are not on the "Send Reports To" list.

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Dominic Hamelin-Blais avatar image Dominic Hamelin-Blais Kevin commented ·

Same here!

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davison avatar image davison commented ·

This was not fixed. We still have not received repots.

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davison avatar image davison commented ·

The issue is not resolved. We received updates from September 2 - 7, but have not since.

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Neils Shi avatar image Neils Shi davison commented ·

Sorry for the inconvenience. This issue has been resolved, and we have enabled the email feature today, it should send emails from today's date. If the problem persists, please feel free to let us know.

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