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vpotapov asked

Dashboard wrong collected data

Hello,

We using playfab as an integrated analytics tool (id is D5953) for at least 4 platforms (Unity game). And we noticed some of them are not collecting data properly. For example New Users of PS4 platform has invalid data (0%), but at least it has proper MAU data. However, for the Nintendo Switch platform there is no data at all. I can see that login request are finished correctly, but yet data is invalid

The code for request is: PlayFabSettings.RequestType = WebRequestType.UnityWebRequest; PlayFabClientAPI.LoginWithNintendoSwitchDeviceId ( new LoginWithNintendoSwitchDeviceIdRequest() { CreateAccount = true, NintendoSwitchDeviceId = userId, TitleId = PlayFabSettings.TitleId }, OnLoginSuccess, OnLoginFail );

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Xiao Zha avatar image
Xiao Zha answered

Any questions on NDA platforms (Switch, PS4 etc.) cannot be discussed on public forums. Please open a support ticket so we can connect you with an NDA agent who can help you with your question without violating the NDA.

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