question

Ben avatar image
Ben asked

Player receiving invalid matchmaking ticket on first attempt

We have a 1v1 game using Playfab's default matchmaking system. It used to work fine, but something seems to have changed over the last month, breaking the matchmaking for us.


Our timeline of events:

1. Player `EB78A8BF8D304118` tries to start a game using `PlayFabClientAPI.Matchmake`

2. Playfab starts a game with LobbyID `67311E2D67352DD7`

3. Player receives ticket `EB78A8BF8D304118-0-D773B4A9A0727711-7F6A-8D4B4372D6BD160-1E7880FDD862CCB3.BCF62808CBCFB7FE`

4. Player connects to Game Server and sends matchmaking ticket data

5. Game Server attempts to validate the connected player's matchmaking ticket using `PlayFabServerAPI.RedeemMatchmakerTicket`

6. Game Server receives the response `{"HttpCode":400,"HttpStatus":"BadRequest","Error":1024,"ErrorMessage":"Game not found"}`

7. Player is restarted to try the process again, using `PlayFabClientAPI.Matchmake`

8. Player receives ticket `EB78A8BF8D304118-0-D773B4A9A0727711-7F6A-8D4B4373B64C1A2-F04193A7658F343A.D194DAFA6352C456`

9. This ticket is sent to the same Game Server instance, validated successfully, and everything works great

Looking at the Lobby's playstream, we see this:
http://i.imgur.com/MJazhmn.png

And in text form, with all the details:
https://gist.github.com/anonymous/0b94ba478ba972d6888b4a0d86c27c21


This problem happens consistently. We're not sure if it's a problem with our implementation, or the Playfab API.

Matchmaking
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1 Answer

·
brendan avatar image
brendan answered

Yes, we're tracking this issue in this thread: https://community.playfab.com/questions/11569/redeemmatchmakerticket-returns-gamenotfound-since.html. We'll be updating with a fix as soon as possible.

2 comments
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Ben avatar image Ben commented ·

Thank you very much.

Is there any chance it'll be ready today? We'd like to test over the weekend.

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brendan avatar image brendan Ben commented ·

Let's use the original thread for this, so that we keep all the info in one place.

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