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Jeff Sherwin avatar image
Jeff Sherwin asked

Reports not showing after 6 days?

Have zero reports after starting a new game on june 1.

when I look at the Dashboard it shows purchases and player activity over the last 6 days.

But no reports under analytics

This worked before . . .

Player Data
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brendan avatar image
brendan answered

Thanks, I've notified the engineer that owns reporting, so we'll have that fixed ASAP.

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Jeff Sherwin avatar image Jeff Sherwin commented ·

thanks! can look at DF14 instance to see the issue. Be great to get reports back. ETA?

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Jeff Sherwin avatar image Jeff Sherwin commented ·

Should I move to a new instance? Can't launch with no reports. Others having this issue?

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brendan avatar image brendan Jeff Sherwin commented ·

Sorry for the delay - this has now been resolved, and all titles with missing reports will be seeing their missing reports populate over the next 24 hours.

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Jeff Sherwin avatar image Jeff Sherwin brendan commented ·

great news! will verify here once see is working again. thanks!

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