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fiveampsoftware avatar image
fiveampsoftware asked

Dashboard not updating with latest purchase data

Our dashboard isn't showing new purchases for the last 6 hours. I even made a new test purchase and still haven't seen any change. See this: http://i.imgur.com/PYC5QYW.png

Is this a known issue?

-Kevin

PlayStream
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brendan avatar image
brendan answered

There was a temporary issue that prevented purchases from displaying on the UI in the Game Manager, but this has been fixed, so all new purchases should be visible on the dashboard for your games. Please note that no data is lost - all reporting for the title is correct. This was purely an issue with the graphs on the dashboard (and we're working on an update that will prevent this issue in future).

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