i'm currently using stomt - https://www.stomt.com/
for my app's user to post their suggestions about the app.
app store review/ playstore review is kind a annoying for user to access.
playfab suggests title news which is developer to user service.
but no user to develpoer service.
Joshua Strunk commented · Feb 17 at 04:25 PM
One thing you could try now.
What we do is have our JIRA setup to take anonymous issues, then we post user comments, bug reports, etc.. to it through a rest api call routed through CloudScript. This technique will work with any project management system that has a rest api.
We would love to know what you need. Submit your ideas and upvote others to help us prioritize.