i'm currently using stomt - https://www.stomt.com/
for my app's user to post their suggestions about the app.
app store review/ playstore review is kind a annoying for user to access.
playfab suggests title news which is developer to user service.
but no user to develpoer service.
Joshua Strunk commented · Feb 17 at 04:25 PM
One thing you could try now.
What we do is have our JIRA setup to take anonymous issues, then we post user comments, bug reports, etc.. to it through a rest api call routed through CloudScript. This technique will work with any project management system that has a rest api.
dragonfoundry commented · Mar 10 at 04:13 PM
We do the exact same thing with Zendesk, other than the Cloudscript part - we're pushing it straight from the client. Also, any player contact from within the app sends over the player's device data, PlayFabId, some key stats, a log of the player's most recent game, and the last 1500 entries in the unity debug log. Really helpful for debugging issues!!!
We would love to know what you need. Submit your ideas and upvote others to help us prioritize.