Idea

Joshua Strunk avatar image
Joshua Strunk suggested

Community Forums: Clearer seperation of questions for answer and topics for discussion.

Preface: I am not sure how possible this would be considering the forums use AnswerHub.

Right now there is really only 2 sections to post things to the community forums. QA and Ideas.

The QA side really only works for specific questions with intended specific answers.

The Ideas side supports a more open discussion of features and ideas.

This ends up leaving a pretty big gap for questions, comments, concerns that would be more open discussion based. It also encourages people to only participate in the community when they need something answered or feel they can strongly answer a question. The community slack makes up for this in some regards but it is much harder to catch up on interesting past discussions.

Examples:

How are other developers handling caching data pulled from PF locally in X framework and on Y platform?

Opinions on how to handle network / server errors?

Discussion related to new data api, guilds, upcoming features x, y and z.

Anyone have any cool tools or techniques they used when building custom tools?

community
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brendan avatar image
brendan commented

That's what the General Discussion space (https://community.playfab.com/spaces/8/index.html) is intended for. It doesn't get a lot of traffic, but I'd love to see people posting exactly those kinds of things there. :)

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Joshua Strunk avatar image Joshua Strunk commented ·

I think one factor for a lack of discussion traffic is due to a lack of proper discussion metaphors. Posts in that space are considered "Questions" and responses "Answers". Only sub responses are considered "Comments" .

It is also already primarily used to ask very specific and narrow questions. This fills the space and makes it impossible to see any interesting discussions happening that you are not explicitly searching for.

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brendan avatar image brendan Joshua Strunk commented ·

Yes, we chose AnswerHub as our forum system as the StackExchange-style question/answer model was what we wanted to go with. That doesn't eliminate the opportunity to have discussions like the one you mention, though. The question would simply be any of the ones above, with people able to add their own answers, or comment on other answers.

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