Idea

Brendan Vanous
started a topic on Thu, 12 February 2015 at 2:43 PM

Request from a developer:

The ability to customize the password reset email (sent to the player as a result of a call to Client/SendAccountRecoveryEmail, Admin/SendAccountRecoveryEmail, or using the Send Password Reset Email option in the Game Manager) for a given Publisher ID.

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3 Comments
Politicalpeacestudios said on Tue, 08 September 2015 at 9:33 AM

Has this feature been added yet?

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Brendan Vanous said on Tue, 08 September 2015 at 11:44 AM

No, items in our Feature Requests forum are here so that we can get feedback from developers, to help prioritize. We focus on the most critical needs first, and work to prioritize the rest based upon the feedback we get. When we do implement a feature that's in this forum, we post an update to the thread, to make sure everyone is aware. Right now, there are a number if issues that more folks are asking for, so we don't currently have an expected date for this feature.

Brendan

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Politicalpeacestudios said on Tue, 08 September 2015 at 9:53 PM

This would be a great feature to add in the near future. So developers can better brand themselves. I would make the Free Tier have the Playfab email that currently sends now, then once you upgrade to standard you can customize the email to better fit your project. Thanks for the reply Brendan, i look forward to seeing this feature one day.

Any progress on this one?  I have to admit, this feels like a huge issue for us.  Since we aren't branding our accounts as "Playfab Accounts" if our users receive an email from Playfab with no mention of our application it's going to feel very confusing.

We've had a few requests for this, but not as many as you might think - I believe most titles aren't using email/password, since it's so high-friction (note the fact that no one's voting this up). This is something we want to address, but it's likely going to be a while before it bubbles up the priority stack. We are going to be adding methods to change user email and password to the Server API set in the near future, though, as that's been requested by several developers for their community web sites (pre-launch games), so that could be an option for you in the near-term.

This would be extremely useful. TBH, I've been disappointed when testing the functionality that my Title Game isn't even showing anywhere :(

Where are you expecting to see your game's Title, specifically? It should always be in the upper right corner of the Game Manager, and the only place where a user might get a message from us with a name would be the password reset email. Which we'll be taking care of soon.

We're on the post suggesting a customization of the reset password email so I was talking about that case :)

Yes, understood. I'm asking where else you're expecting to see your game's title, other than the reset email?

I have an idea that could motivate this feature better.

So the premise is that it is tough to force an user to create a new account for every game, and there is better options available such as linking a facebook account etc etc.

But some times users dont really want to link a facebook account or whatever option we can offer them, but if they spend money on the game or invest time into it they want to know that investment is safe, so what developers could do is to prompt the players to just enter their emails to "save their progress", this would just link their playfabprofile with an email and a bogus random password, the next time they need to actually recover their account, they enter their password and they get a "confirmation code" instead of a new password and presto, low(er) friction! they dont need to remember a new password, yet fully secure can recover their account.

Possibly...

It is just an idea and the system should be 100% capable of doing this as long as we can customize the recover email a little bit.

+1 vote for this feature.

Still very interested in this feature. Any updates?