question

mathilde@mira.world avatar image
mathilde@mira.world asked

Is there a way to get account info from contact email or by other title stored player data ?

Hello,

I would like to know if :

  • we can get account info knowing the contact email.

  • we can get account info knowing some unique inputs stored in the title player data.

Best,

apis
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1 Answer

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Simon Cui avatar image
Simon Cui answered

Please refer to Account Management - Get Account Info - REST API (PlayFab Client) | Microsoft Learn. Generally speaking, it is not recommended using contact email to retrieve account info. If you insist on using it to get account info via GetAccountInfo API, please make sure it has the same value with the registered user email address.

Except for the email address, you can also use PlayFabId, TitleDisplayName and Username to get account info. Please also note that if the non-unique Title Display Names option is enabled for the title, attempts to look up users by Title Display Name will always return AccountNotFound, where you can check through [Game Manager] -> [Your Title] -> [Title settings] -> [General] -> [Allow non-unique player display names].

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