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Kytan avatar image
Kytan asked

ICMP Ping Requests Steam Server

I'm unable to Ping my UE4 Steam Server using the ICMP protocol, I tried opening it in the firewall in the virtual machine but didn't work, how can I enable the ICMP protocol properly? Thanks

Steam Ping Documentation: ISteamMatchmakingServers Interface (Steamworks Documentation) (steamgames.com) (Scroll down to PingServer)

unrealCustom Game Servers
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Made Wang avatar image
Made Wang answered

Did you host your custom server to PlayFab? If so, ping is disabled on the Azure VM for security purposes.

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Kytan avatar image Kytan commented ·

Yes I'm hosting the custom server on Playfab, is there a way to override that and enable ping?

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Made Wang avatar image Made Wang Kytan commented ·

This is a limitation on the Azure side, it is recommended that you seek some support from Azure.

Also, if you want to test server latency, you can refer to Quality-of-service (QoS) beacons to measure player latency to Azure - PlayFab | Microsoft Docs.

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