question

CapPlay avatar image
CapPlay asked

How create a segment filter players who has email?

I want to create a segment to filter players who have linked with email. But the segments do not work.

* The Player has added a contact email.

* The Player has added Player username and email:

But the Player can't trigger segments with filter by the player who has email.

Account Management
segments.png (56.3 KiB)
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Gosen Gao avatar image
Gosen Gao answered

After doing some research, we found that players who add the PlayFab login email via Game Manager or AddUsernamePassword won’t be counted as “Linked user account (with email) to PlayFab”. You may need to check the events to see if this player added the email via the method I’ve mentioned above.

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CapPlay avatar image CapPlay commented ·

Is there any other way to find that players who "Linked user account (with email) to PlayFab?

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Gosen Gao avatar image Gosen Gao CapPlay commented ·

For now, PlayFab doesn't have other features to find all players who "Linked user account (with email) to PlayFab". If the current behavior does not meet your requirements. Please feel free to post a feature request on the forum.

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daniel-8 avatar image
daniel-8 answered

Hi,

We really need that feature... It's such a crucial and important feature since it would allow you to see all the players that actually took the time to register for your game using their email.

It's like the no.1 thing I want to do with segments.

In the meantime, @Gosen Gao is it possible to get that list of players who have a Playfab account with an email by any other means than segment? Like doing an API query for all the player and searching through the result manually?

Thank you

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daniel-8 avatar image
daniel-8 answered
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