question

ayoub-alaoui-kadiri avatar image
ayoub-alaoui-kadiri asked

Urgent Legacy Cloud Script disabled for old project

I have a problem, I created a title at the start of the month and created cloud scripts using Revisions , and we were about to launch the alpha version , unfortunately it was disabled from our game , and we can't see it in the automation tab , all of the scripts are deleted and the call return Unauthorized ,Can you fix that ?

CloudScript
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ayoub-alaoui-kadiri avatar image ayoub-alaoui-kadiri commented ·

And thank you

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ayoub-alaoui-kadiri avatar image ayoub-alaoui-kadiri commented ·
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JayZuo avatar image
JayZuo answered

Sorry for the inconvenience! I can confirm you've used Legacy Cloud Script before. We've re-enabled it for your title 4DD7B.

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ayoub-alaoui-kadiri avatar image ayoub-alaoui-kadiri commented ·

Thank you Jay

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Seth Du avatar image
Seth Du answered

Hi, please submit a support ticket to us and due to SLA, one of our support engineers will reach you as soon as possible to help you solve this issue.

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ayoub-alaoui-kadiri avatar image ayoub-alaoui-kadiri commented ·

Hi , I can't submit a ticket because I'm on the Pay as you go plan . Disabling cloud scripts for old projects is a bug , is there any other way to report it and get it fixed ? @SethDu

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