question

Vlad Kryvoborodov avatar image
Vlad Kryvoborodov asked

Automated daily report stop appearing

Good day,

Since the last week, we stopped receiving automated Playfab daily report mails. It actually coincides with the report's visual changes you did recently. We still receive the reports from another project.

In the Playfab settings, the reports are turned on, therefore we don't know where the problem is coming from.

Best regards,

Live Play Mobile Team

dataanalytics
1 comment
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Citrus Yan avatar image Citrus Yan commented ·

Looks like daily reports are now sent from this address: azure-noreply@microsoft.com, could you please check whether that's the case for your titles. And if not, please provide all affected title id(s) for us to investigate, thanks!

1 Like 1 ·
Citrus Yan avatar image
Citrus Yan answered

Our engineers has deployed a fix for this, could you please check whether your title 7A051 is still experiencing this or not? If it still occurs, please don’t hesitate to let us know, thanks!

1 comment
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Vlad Kryvoborodov avatar image Vlad Kryvoborodov commented ·

@Citrus Yan Yes, thank you. Confriming now reports working correctly

0 Likes 0 ·
Vlad Kryvoborodov avatar image
Vlad Kryvoborodov answered

Yes, mails are coming from azure-noreply@microsoft.com . We have two titles, that send mail reports.

EE610 - this title works properly.

7A051 - for this title we stopped receiveing mails.

1 comment
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Vlad Kryvoborodov avatar image Vlad Kryvoborodov commented ·
0 Likes 0 ·
Marlon Dimaunahan avatar image
Marlon Dimaunahan answered

thats what also they did to us. they cant even explain how did they compute the 21usd and 71usd that they charge us from multiplayer the we didnt even use.


https://community.playfab.com/questions/59397/billing-bugs-you-stop-sending-us-daily-usage-from.html

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.