question

chechulinyuri avatar image
chechulinyuri asked

Scheduled task on players segment not working (0 affected players)

I tried to delete all players from a segment by using scheduled task. But it always says after a few hours "0 affected players".

title id 3707

task id 310EB4CF26FE6719

scheduled tasks
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playfab-3.png (454.1 KiB)
3 comments
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chechulinyuri avatar image chechulinyuri commented ·

Lapsed players segment contains ~20M players

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Citrus Yan avatar image Citrus Yan chechulinyuri commented ·

May I know are you trying to cut down the player amount before migrating to the new pricing model?

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chechulinyuri avatar image chechulinyuri Citrus Yan commented ·

Yes. I want to reduce storage usage

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Citrus Yan avatar image
Citrus Yan answered

Just heard from the engineering team, the size of that segment of players you were trying to delete was too large and therefore exceeded the allowed size. A workaround for you would be splitting the players into multiple smaller segments and run Schedule Tasks with those.

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chechulinyuri avatar image chechulinyuri commented ·

thank you for the response

but how big a segment can be? 1M? 100 000?

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Citrus Yan avatar image Citrus Yan chechulinyuri commented ·

I can see that your last run worked and is currently in progress, so, 2M per segment should be fine.

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Kazu avatar image
Kazu answered

Our title also has a scheduled task that no longer works correctly.
At the time of execution, there were 3 players in the segment, but after the task is executed, the number of affected players is displayed as 0.

Title ID: 179D7
Task Instance ID: C340AFBC0EACDB1F-13

We would like to remedy the situation, was this the right place to report it?

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Kazu avatar image Kazu commented ·

I just tried it and the problem was resolved. Thanks.

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