Missing cloud script preview

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aronkey asked Mar 22, '18

Missing cloud script preview

Hello,

for last few days we're unable to retrieve our cloud scripts in developer panel under automation -> Cloud Script. Content of the webpage is blank. Is it a known problem or it has happened only to our titles?

CloudScript

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pfnathan ♦ commented · Mar 22, 2018 at 04:57 AM

Can you let us know your title ID please? We would like to take a look. Please excuse on some delays in response due to GDC participation.

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aronkey pfnathan ♦ commented · Mar 22, 2018 at 09:06 AM

Sure, C1C9 and E8DE. I've added screenshot to let you know how it looks. We can't see previous revisions as well.

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cloudscriptmissing.png (48.7 KiB)

Answer 1 · 2018-03-25T21:29:14Z

brendan answered Mar 25, '18

Everything appears to be normal at the moment, so my belief is that this was a transient issue. Are you still seeing any issues?

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Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

aronkey commented · Mar 26, 2018 at 09:17 AM

Thank you for answer,

Sadly, issues are the same. We are getting connection time out. However everything works fine when I am trying to access playfab webpage on phone connected to LTE. As far as I know there weren't any changes made by our ISP. I've checked what exactly doesn't load. It appears to be whole dashboard and automation sections. Connection are made from Poland.

timeout.png

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timeout.png (71.1 KiB)

brendan aronkey commented · Mar 27, 2018 at 01:27 AM

That's very odd - I can see your Cloud Script with no issues. What browser are you using? I will highlight that we're only fully tested on Chrome at the moment, so if you're using another browser, you may want to try switching to that one.

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