question

basil avatar image
basil asked

Not Able To LogIn

Hi,

When I try to login to the tittle (5F860), getting the error "This request is not allowed due to API usage limits for the title". I contact playfab team may times and got the response that the account was blocked due to non payment of dues of $8.0. So I payed the amount on 29th Novembers and getting response as the account will be reopened with in hours.

After waiting 72 hours getting the same error.

support
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Neils Shi avatar image
Neils Shi answered

For any question about bill, you can navigate to the [Contact us] page - Contact us (playfab.com) to submit your request and discuss the detail of problem with our billing team. If you have already submitted your request, then thank you for your patience in advance.

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