question

Frank Slofstra avatar image
Frank Slofstra asked

Timeouts for PlayFabClientAPI.LoginWithCustomID.

The PlayFabClientAPI.LoginWithCustomID method is retuning an Request timeout error for the last +-1 hour for all players of my game.

It's happening on a live game, with no changes to the login part for the last +- 3 years. Issue seems to be on the Playfab backend side.

It's 99% reproducable, one time it did succeed, then the next call (to config) did timeout.

sdks
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Neils Shi avatar image
Neils Shi answered

Sorry for the inconvenient, this issue could be related to the recent incidents : PlayFab Status - Unexpected volumes of invalid traffic impacted a subset of the titles using PlayFab. Currently, this issue has been resolved, please let us know if the issue persists.

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