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LeeKyoungA avatar image
LeeKyoungA asked

[Emergency]Server failure - Login failed 2023-09-16 PM11:00 Korean time

Currently, many game users are unable to log in and access the game.

As of this afternoon, the server was operating normally and logging in was smooth.

Suddenly, starting at 11 p.m., all users are unable to access the server. Please resolve it as soon as possible. The financial loss is huge.

Custom Game Servers
10 |1200

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Xiao Zha avatar image
Xiao Zha answered

Sorry for the inconvenience. Your issue may be related to the incidents recently with PlayFab's services. Please refer to PlayFab Status - Partial outage of PlayFab APIs and core functionality and PlayFab Status - Unexpected volumes of invalid traffic impacted a subset of the titles using PlayFab. Currently, both incidents have been resolved. If your issue persists, please feel free to let me know.

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