question

azhdanov@specialbit.com avatar image
azhdanov@specialbit.com asked

Problem with 2-Step Verification

Hi,
I've enabled a 2-Step Verification to access the Playfab admin panel. But recently I changed my phone and now I don't have a Google Authenticator. I can't access Playfab admin panel and don't have another way to log in - for example, SMS verification.


P.S. I even can't ask for help, because I've to log in and ask my teammate to do this.

Authentication
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
brendan avatar image
brendan answered

No worries - please fill our the "Contact Us" form here and set the Question Type to "Problems Logging In". Include the email address you used to create your developer account, and we can turn off 2FA for you, so that you can get back into it.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.